TICKETS & PRICES

We’re sorry, but Big Church Kids and Big Church Youth tickets are non-transferable and non-refundable.

You can place a new order for any extra tickets you need by going on to our website (through your group link if you are booked in a group) and going through the ticketing process as normal but only selecting the extra tickets you require. This new order will then appear in your account alongside your other orders.

Yes, you will need to buy an event ticket per person separately on our website, but you do not need to purchase a camping ticket if you have bought a Glamping or Rent-A-Tent.

After-hours access is just for our campers only, so please make sure you have your wristband with you when entering the after-hours venues. Our team will be checking wristbands at the venues.

Everyone (adults, children, under 4's, carers) camping in the Big Church Campsite must have their own camping wristband. Camping tickets can be purchased on our website.

Yes, you need to purchase a camping ticket per person in addition to your caravan ticket

• Tickets for Big Church Festival may be transferred or sold privately to another individual prior to the event, provided the new attendee meets any relevant eligibility criteria (e.g. age-based tickets, camping options). Please note that wristbands can't be transferred. E.g. If you have a weekend ticket and can only attend on the Saturday you cannot pass your ticket onto someone else on the Sunday. Everyone will need their own e-ticket.

• Tickets must not be resold for profit or through unofficial third-party platforms.

• Tickets may not be sold or transferred on site at the event. Any attempt to do so may result in the tickets being voided and entry being refused.

• It is the responsibility of the original ticket holder to ensure the recipient has access to all booking information and the correct ticket type.

• Big Church Festival accepts no responsibility for issues arising from unofficial ticket transfers.

You’ll need to purchase a camping ticket in addition to your Big Church Festival event ticket. The camping ticket covers the cost of a pitch for camping but you’ll need to arrange your own tent. If you are Glamping or have purchased a Rent-A-Tent you do not need to purchase a camping ticket.

All Big Church Festival tickets are already hugely discounted because of support from generous donors, so unfortunately we're not able to discount tickets further on an individual basis. We do offer 3 options on all tickets, with supported, standard, and supporter tickets available where you get to choose the price you want to pay for the ticket you purchase.

We do appreciate however that for some the cost may still be challenging, but as Big Church Festival is already ‘sponsoring’ a large part of the ticket price we encourage people to find their own way of supporting the cost of the tickets such as by asking their Church Leader for advice and support.

We hope that you can find a way to attend the event. The cheapest way to purchase a ticket is to do so as part of a group of 10+ people or become a Big Church Volunteer, as volunteers can attend for free!

You can access your e-tickets anytime by logging into your Big Church Festival account on our website here. You will then need to go into 'Recent Orders'.

We’re sorry that you’re unable to come to Big Church – we’ll miss you!! Unfortunately, as stated on our Ticketing Terms & Conditions here, we’re not able to refund or change tickets once purchased. We trust that you will appreciate that it is extremely difficult for us to create one rule for one, and another rule for others, and so for us to maintain our integrity and fairness to all, it is necessary for us to adhere to the Terms and Conditions that all ticket purchasers have agreed to.

Please email [email protected] to talk to one of our team and we can do our very best to help you!

Yes of course! You can book camping tickets as part of your order or separately at a later date subject to availability. The price of camping tickets do not change.  To purchase camping tickets without event tickets you will need to go onto our ticketing page and click on 'Next' on the event tickets page. You will then be able to select just camping tickets.

There is a nominal £15 charge for parking. This is to cover the increasing costs of land rental, reinstatement of the land after bad weather years, the cost of a professional parking team and a contribution towards helping Big Church become more environmentally responsible across the whole site. We would encourage everyone to lift share wherever possible to reduce the impact parking has on the site and our environment.

If you are bringing a Caravan or Motorhome to Big Church, your parking is included in the pitch fee so you won't need to purchase a car parking ticket in addition to this.

If the full price ticket buyer can prove by supplying documentation, that they are gaining support through one of the follow benefits, Personal Independence Payment (PIP), Disability Living Allowance (DLA), Employment and Support Allowance (ESA), Blue Badge or they have relevant medical documentation to support an injury such as a doctor’s note, then they are entitled to book one Personal Assistant ticket along with their own ticket. Personal Assistant tickets need to be booked via the website prior to the event.

How do I purchase a Personal Assistant through General tickets?  

• Please click here to purchase general tickets (not in a Group)
• Select the number of tickets needed in your order. Please make sure if you are wanting to camp in the accessible campsite that you select Accessible campsite tickets. 
• Once you have entered your payment details you will be charged for your order. You will then have 14 days to email your documents to [email protected]. Note: If you do not receive this email, please check your spam folder.
• Once we have received your documents and accepted them, we will issue you with your e-tickets. Note: If we are unable to accept your evidence due to us not receiving any of the documents stated, or if we do not receive your documents within 14 days we may cancel your carer ticket and refund you.
• You will need to bring proof of ID along with your e-ticket to the festival, only then can we issue you and your Personal Assistant with a wristband for the event.

How do I purchase a Personal Assistant ticket on Group Plus?

• Please place the amount of tickets needed in your order through your Group Plus group (please note that you will need to book the personal assistant ticket along with the full price ticket). Once you have booked your tickets no payment will be taken until your group discount deadline which is the 30th June.
• From the booking date you will then have 14 days to provide us with the documentation. You will need to email the documents to [email protected]. Note: If we are unable to accept your evidence due to us not receiving any of the documents stated, or if we do not receive your documents within 14 days we may cancel your personal assistant ticket. PLEASE NOTE: YOU MUST SEND US YOUR DOCUMENTS BEFORE THE DISCOUNT DEADLINE which is the 30th June, otherwise they will be automatically canceled.
• You will need to bring proof of ID along with your e-ticket to the festival, only then can we issue you and your Personal Assistant with a wristband for the event.

No, you do not need to purchase a camping ticket in addition to your Rent-A-Tent/Glamping tent. However, please note that the cost of Glamping + Rent-A-Tents do not include an event ticket for Big Church Festival which must be bought separately.

You will need to purchase a car parking pass for any minibusses. Coaches do not need to purchase a car parking pass.

You will need to purchase a car parking pass for any motorbikes.

You will need to purchase one camping ticket and one event ticket per person. Each person camping will need a camping and event ticket, including under 4's and personal assistants.